icon_widget_image Monday-Friday: 9am to 5pm; Satuday: 10am to 2pm icon_widget_image 66 Old Country Road - Quoge, NY 11959 icon_widget_image (631) 821-4003 icon_widget_image info@oceanaircool.com
(631) 237-3155
(631) 237-3155

Privacy Policy

Welcome to Oceanaircool.com (the “Website”). This Privacy Policy explains how Ocean Air Services (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from users and customers (“you,” “your”). By accessing or using our Website and services, including any 10DLC text messaging campaigns, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Contact Details: Such as name, email address, phone number(s), and mailing address when you fill out forms on our Website or voluntarily provide this information.
  • Service-Related Data: Information you provide when scheduling appointments, requesting quotes, or subscribing to our messaging campaigns.

1.2 Non-Personal Information

  • Usage Data: Such as browser type, operating system, referring/exit pages, and timestamps to help us understand how our Website is being used.

2. How We Use Your Information

2.1 Service Provision

  • We use personal information to provide services, schedule appointments, send relevant updates or marketing information, and to respond to customer inquiries or requests.

2.2 Communications

  • Email: We may send you emails regarding your account, appointments, promotions, or updates about our services.
  • SMS/Text Messaging: We use your phone number to send appointment reminders, informational alerts, and promotional messages (see Section 5 for 10DLC text messaging details).

2.3 Website Improvements

  • We analyze usage data to improve our Website’s functionality, user interface, and overall user experience.

3. Data Protection and Security

  • We implement industry-standard security measures to safeguard your personal information.
  • While we strive to protect your data, no transmission over the internet or electronic storage method is 100% secure. We cannot guarantee absolute security, but we continually update and review our practices to enhance data protection.

4. Data Sharing and No Selling of Information

  • No Selling: We do not sell or rent your personal information, including phone numbers, to third parties for marketing purposes.
  • Business Operations: We may share your information with trusted service providers who assist with our operations (e.g., payment processing, data hosting, marketing services). These providers are contractually obligated to protect your data and use it only for the specific services they perform on our behalf.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests when required.

5. 10DLC Text Messaging Privacy

5.1 Data Collection and Usage for Text Messages

  • When you opt in to receive text messages (including via short codes, 10-digit long codes, or other messaging technologies), we collect your phone number and any other information you voluntarily provide as part of the messaging service.
  • We only use this data to send the messages you have consented to receive, such as appointment reminders, informational updates, or promotional offers.

5.2 Assurances

  • No Unauthorized Sharing: We will never share or sell your phone number to third parties for their independent marketing.
  • Data Protection: We take reasonable measures to secure and protect the phone numbers and associated data used in our text messaging campaigns.

5.3 Opt-Out Instructions

  • You have the right to opt out of our text messaging campaigns at any time.
  • To opt out, simply reply to any text message from us with “STOP,” “END,” “CANCEL,” or “UNSUBSCRIBE.”
  • After opting out, you will no longer receive text messages from Ocean Air Services unless you subsequently provide new consent.

6. Cookies and Other Tracking Technologies

  • We may use cookies, web beacons, and similar technologies to enhance user experience, analyze site usage, and deliver targeted content or advertisements.
  • You can set your browser to refuse cookies, but some features of the Website may not function properly if cookies are disabled.

7. Children’s Privacy

  • Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us so we can take appropriate action.

8. Links to Third-Party Sites

  • Our Website may contain links to external websites not operated by us. We are not responsible for the content, privacy practices, or reliability of these third-party websites. We encourage you to review their respective privacy policies.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically.
  • Any changes will be effective immediately upon posting the revised version on our Website. Your continued use of our services following the posting of changes indicates your acceptance of those changes.

10. Your Rights and Choices

  • Access and Updates: You may request to access, update, or correct your personal information at any time by contacting us (see Section 11).
  • Opt-Out: You may opt out of receiving promotional communications from us (including text messages) by following the instructions provided in those communications or contacting us directly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise your rights:

By using our Website and services, you acknowledge that you have read and agree to this Privacy Policy, including our practices for text messaging and data protection.